Privacy notice
This notice explains how Utilityspringbase handles personal data related to website inquiries and client engagements.
Data controller
Utilityspringbase, Shung Shan San Tsuen, Yuen Long District, Hong Kong, email info@utilityspringbase.click, phone +85224792589.
Data we collect
Contact forms may collect name, email, engagement type, facility location, and message content. During engagements we may process business contact details and operational data you supply (for example logger exports). Operational temperature data is treated as client confidential material.
Purposes
We use personal data to respond to inquiries, prepare proposals, deliver monitoring dashboard and compliance analytics work, invoice, and meet legal obligations.
Retention
Inquiry messages are kept up to 24 months unless a client relationship continues. Engagement records are retained for up to 7 years for accounting and dispute purposes, or longer when a contract requires it.
Your rights
Subject to Hong Kong Personal Data (Privacy) Ordinance requirements, you may request access to and correction of your personal data. Contact us using the details above. You may also lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong.
International transfers
We primarily store and process data in Hong Kong. If a processor outside Hong Kong is used (for example email hosting), we take reasonable steps to keep personal data protected consistent with this notice.
Cookies
See our cookie notice for details on essential and optional cookies.